Frequently Asked Questions
Get answers to common questions about our services
What are your minimum order quantities?
We specialize in professional branding with low minimums. Embroidery commissions start at just 5 pieces. DTF printing requires a 10-piece minimum per design, and screen printing requires a 20-piece minimum.
How long does production take?
Most orders are completed within 6–12 business days. Due to the custom nature of our work, some orders may take longer — we'll always keep you informed.
Are there any hidden fees?
No hidden fees—ever. Our pricing includes professional digitizing and embroidery up to 10,000 stitches. For complex "Art-Grade" designs over this limit, we will consult with you before production begins.
Why is a signature required?
To protect your custom investment from "porch pirates," all orders require a signature upon delivery. We recommend shipping to a business address where someone is available during standard hours.
Can I visit the Workshop?
To maintain the focus and quality of our craft, our Lakewood workshop is By Appointment Only. Please visit our Contact Page to message our team and schedule a private design consultation.
Do you ship nationwide?
Yes. While we are Colorado-based, we provide secure, signature-required shipping to all 50 states. Elite Free Shipping is automatically applied to all commissions over $1,000.00.
Still Have Questions?
We're here to make custom embroidery and printing simple and stress-free. Reach out anytime.
Call Us
(303) 720-6159
Mon–Fri, 1:00 PM – 7:00 PM MT
Email Us
info@denverprintsatelier.com