Frequently Asked Questions

Get answers to common questions about our services

What are your minimum order quantities?

We specialize in professional branding with low minimums. Embroidery commissions start at just 5 pieces. DTF printing requires a 10-piece minimum per design, and screen printing requires a 20-piece minimum.

How long does production take?

Most orders are completed within 6–12 business days. Due to the custom nature of our work, some orders may take longer — we'll always keep you informed.

Are there any hidden fees?

No hidden fees—ever. Our pricing includes professional digitizing and embroidery up to 10,000 stitches. For complex "Art-Grade" designs over this limit, we will consult with you before production begins.

Why is a signature required?

To protect your custom investment from "porch pirates," all orders require a signature upon delivery. We recommend shipping to a business address where someone is available during standard hours.

Can I visit the Workshop?

To maintain the focus and quality of our craft, our Lakewood workshop is By Appointment Only. Please visit our Contact Page to message our team and schedule a private design consultation.

Do you ship nationwide?

Yes. While we are Colorado-based, we provide secure, signature-required shipping to all 50 states. Elite Free Shipping is automatically applied to all commissions over $1,000.00.

Still Have Questions?

We're here to make custom embroidery and printing simple and stress-free. Reach out anytime.

Call Us

(303) 720-6159

Mon–Fri, 1:00 PM – 7:00 PM MT

Email Us

info@denverprintsatelier.com